Notifying Claims

If an accident, loss or damage occurs or any circumstances arise which may cause a claim to be made you should contact the following Allianz claims handling office:

  • Promptly, if an incident occurs that may lead to you making a claim
  • Immediately, in the event of a serious accident, loss or damage

Please provide your Schedule or Policy Number and as much information as possible about the claim.

Allianz Claims
PO Box 10509
51 Saffron Road
LE18 9FP

Telephone: 0344 893 9500

Lines are open from 9.00am to 5.00pm Monday to Friday.

24 Hour Claim Notification - Club & Instructor Policies

If you have to notify us of a claim outside of our normal operating hours please contact us on our 24 hour claim notification telephone number 0345 604 9824.

Emergency Medical Assistance Service - Travel Policy Holders Only

Tel +44(0)208 603 9514
In the event of an emergency our dedicated assistance provider is on hand 24 hours a day, 365 days a year. It does not matter how small the emergency is they will be there to help.